<\/p>\n
Public offer (contract) for the provision of services with<\/span><\/p>\n temporary accommodation.<\/span><\/p>\n Read the text of this Public Offer (Agreement) for the provision of services and, if you do not agree with any of the points of this Public Offer (Agreement), or if you do not understand any of the points of this Public Offer (Agreement), we suggest that you contact the Hotel employees at the reception for additional clarification.<\/span><\/p>\n Accommodation services are provided by the hotel on the territory of "RIKKA KHUST thermal resort", which is located at: Transcarpathian region, city of Khust, A. Voloshyna Street, building 131 "A" (hereinafter referred to as the Hotel), and include: accommodation of individuals by providing a room (place) for temporary residence.<\/span><\/p>\n In case of acceptance of the Services offered by you at the Hotel, it is considered that you fully and unconditionally agree with all the terms and conditions of the Public Offer (Agreement) for the provision of services and the rules of accommodation at the Hotel set out below, fully and unconditionally accept them (including agreeing to fulfill all obligations imposed on you by the Public Offer (Agreement) for the provision of services and the rules of accommodation at the Hotel) and that you understand all their provisions. The Public Offer (Agreement) for the provision of services and the rules of accommodation at the Hotel determine the content of the rights, obligations and responsibilities of the Hotel and the User, operate simultaneously and complement each other.<\/span><\/p>\n 1. \u0417\u0430\u0433\u0430\u043b\u044c\u043d\u0456 \u043f\u043e\u043b\u043e\u0436\u0435\u043d\u043d\u044f<\/strong><\/p>\n 1.1. This Public Offer defines the terms of the contract in accordance with Article 641 of the Civil Code of Ukraine and is an official Public Offer addressed to other persons (hereinafter referred to as the \u201cUser\u201d or \u201cUsers\u201d) to conclude an agreement on the provision of accommodation services to the User (provision of a room (place) for temporary residence) on the terms set out below.<\/span><\/p>\n 1.2. Hereinafter, in the text of the Public Offer (Agreement), the Hotel and the User are jointly referred to as the \u201cParties\u201d, and each individually as a \u201cParty\u201d.<\/span><\/p>\n 1.3. Each Party guarantees to the other Party that it has the necessary legal capacity, as well as all rights and powers necessary and sufficient to conclude and perform the Agreement in accordance with its terms.<\/span><\/p>\n 1.4. The text of the Public Offer (Agreement) is posted on the website https:\/\/rikka-khust.com in the contacts tab.<\/span><\/p>\n 1.5. The User consents to the disclosure to third parties of information arising in connection with the execution of this Public Offer (Agreement) and the User's receipt of services from the Hotel.<\/span><\/p>\n 1.6. The Hotel's activities are regulated by the Law of Ukraine "On Tourism", the Rules for the Use of Hotels and Similar Facilities for Accommodation and the Provision of Hotel Services, approved by Order of the State Tourism Administration of Ukraine dated March 16, 2004 No. 19, and other regulatory legal documents.<\/span><\/p>\n 2. \u041f\u0440\u043e\u043f\u043e\u0437\u0438\u0446\u0456\u044f (\u043f\u0443\u0431\u043b\u0456\u0447\u043d\u0430 \u043e\u0444\u0435\u0440\u0442\u0430)\/ \u041f\u0440\u0435\u0434\u043c\u0435\u0442 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0443<\/strong><\/p>\n 2.1. The subject of the Public Offer\/Agreement is the provision by the Hotel to the User for a fee of accommodation services, by providing a room (place) for temporary residence at the address of the Hotel's location, in a specially equipped room (room) in accordance with the booking order. In addition to accommodation services for temporary residence, the Hotel may provide additional services on a paid basis in accordance with the terms of this agreement and the tariffs\/prices specified in the Hotel's information documentation and\/or on the website https:\/\/rikka-khust.com and\/or on social networks.<\/span><\/p>\n 2.2. The Agreement is considered concluded and enters into force as an accession agreement from the moment the Customer takes any action provided for in clause 3.4 of the Agreement, which means the full and unconditional acceptance by the latter of all the terms of the Agreement without any exceptions and\/or limitations in accordance with Article 642 of the Civil Code of Ukraine. The Agreement for the provision of accommodation services is concluded by the User by means of acceptance of the Public Offer, has legal force in accordance with Article 642 of the Civil Code of Ukraine and is equivalent to an agreement signed by the parties and is considered such that the User has familiarized himself with and agrees with the terms of this Public Offer (Agreement).<\/span><\/p>\n 3. \u041f\u043e\u0440\u044f\u0434\u043e\u043a \u0443\u043a\u043b\u0430\u0434\u0435\u043d\u043d\u044f \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0443<\/strong><\/p>\n 3.1. The Agreement is concluded between the Hotel and the User in the form of an accession agreement (Article 634 of the Civil Code of Ukraine).<\/span><\/p>\n 3.2. Acceptance of the Public Offer is the User's performance of any of the actions specified in clause 3.4 of the Agreement.<\/span><\/p>\n 3.3. Acceptance of the Public Offer means the User's full, unconditional and unreserved acceptance of all terms and conditions of the Agreement without any exceptions and\/or limitations and is equivalent, according to Part 2 of Article 642 of the Civil Code of Ukraine, to the conclusion by the Parties of a bilateral written agreement on the terms set out in this Public Offer. Conclusion of the Agreement means that the User:<\/span><\/p>\n \u2013 has fully read and agrees with the rules of accommodation at the Hotel;<\/span><\/p>\n \u2013 acknowledges the unconditional suitability of the Hotel premises to meet the needs described in this agreement;<\/span><\/p>\n \u2013 accepts all the terms of this agreement without comments or objections.<\/span><\/p>\n 3.4. In accordance with Article 642 of the Civil Code of Ukraine, the User confirms the fact of acceptance of the Public Offer in the event of performing any of the following actions:<\/span><\/p>\n \u2013 payment for temporary accommodation services through the reception and accommodation service (reception) in cash or by bank transfer based on issued invoices, or by bank card;<\/span><\/p>\n \u2013 direct use of the Hotel services by the User (accommodation);<\/span><\/p>\n \u2013 filling out a registration card at the reception.<\/span><\/p>\n 3.5. The user undertakes to independently enter (report) when registering on<\/span><\/p>\n receiving Hotel services, reliable personal data and information that correspond to<\/span><\/p>\n reality.<\/span><\/p>\n 3.6. The term of acceptance of this Public Offer is unlimited.<\/span><\/p>\n 4. \u041f\u043e\u0441\u043b\u0443\u0433\u0438 \u0413\u043e\u0442\u0435\u043b\u044e \u0442\u0430 \u0443\u043c\u043e\u0432\u0438 \u043f\u0440\u043e\u0436\u0438\u0432\u0430\u043d\u043d\u044f<\/strong><\/p>\n 4.1. The hotel provides basic services that are included in the price of accommodation, and additional services that are provided for a separate fee.<\/span><\/p>\n 4.2. The main services include: provision of a room for accommodation, room cleaning, meals (breakfast), access to thermal pools, saunas and salt room (depending on the tariff), ambulance call, wake-up call service at a specified time, use of an iron and ironing board, wireless Internet access, parking.<\/span><\/p>\n \u00a04.3. Additional services include other services related to temporary accommodation, but not included in the accommodation price, in particular, catering services (LUGOSH restaurant, Gourmet Hall, Rikka Caf\u00e9, Summer Bar, Aqua Bar and Pool Bar), mini-bar services, SPA services, accommodation with pets and other similar services that may be provided by the Hotel.<\/span><\/p>\n 4.4. The Hotel accepts Users for accommodation around the clock.<\/span><\/p>\n 4.5. The day of registration is the date of the User's arrival at the Hotel.<\/span><\/p>\n 4.6. Check-out day is the date of the User's departure from the Hotel.<\/span><\/p>\n 4.7. The settlement day is the period of time from 2:00 p.m. of the current day (check in time) to 12:00 p.m. of the next day local time (check out time).<\/span><\/p>\n 4.8. Registration and check-in at the Hotel begins at 2:00 p.m. of the current day, Kyiv time, and if there are free places - at 12:00 p.m. of the current day.<\/span><\/p>\n 4.9. Check-out time on the day of departure is 12:00 (Kyiv time), when the User\/Users must vacate the room on the day of departure.<\/span><\/p>\n Late check-out is possible until 4:00 PM \u2014 for 50% of the daily rate. After 4:00 PM \u2014 the full day rate is charged.<\/span><\/p>\n Early check-in from 12:00 is free of charge. Until 12:00 is by prior arrangement, 50% per day.<\/span><\/p>\n 4.10. Accommodation of the User in the Hotel is carried out on a pre-paid basis, with the User simultaneously presenting to the reception employee documents certifying his identity (passport of a citizen of Ukraine, passport of a citizen of Ukraine for traveling abroad, diplomatic or service passport, seaman's identity card, residence permit in Ukraine of a person residing in Ukraine but not its citizen, national passport of a foreigner or a document replacing it, and visa (permit) for the right to stay in Ukraine (unless otherwise provided for by applicable international agreements), birth certificate of minor children under 16 years of age, driver's license, for military personnel - identity card or military ID, certificate issued at the User's place of work, etc.), as well as filling out and leaving at the reception the User's registration card in the prescribed form. Signature of the registration card is mandatory. In the absence of the above-mentioned documents or payment, the User acknowledges that the receptionist has the right to refuse to provide temporary accommodation services at the Hotel.<\/span><\/p>\n Each User must provide identification documents to the Hotel.<\/span><\/p>\n 4.11. After completing the registration card, the User receives the key to the room provided for accommodation from the Hotel receptionist.<\/span><\/p>\n 4.12. For accommodation in a room of one child up to 5 years of age inclusive, in excess of the established number of persons (without providing an additional bed) for the relevant room category, no fee for temporary accommodation services is charged.<\/span><\/p>\n 4.13. For accommodation in a room of a child aged 5 (five) years or older, a fee of 100 % is charged for the temporary accommodation service for the corresponding room category.<\/span><\/p>\n 4.14. Upon completion of the paid period of stay, the User is obliged to leave the room and vacate it of personal belongings and luggage no later than 12:00 (check-out time) Kyiv time on the last paid day of departure or pay for the extension of the period of temporary stay in the room in the absence of a reservation for the specified room by third parties.<\/span><\/p>\n 4.15. If the User has particularly valuable items (money, jewelry, etc.), the User must store them in a safe to ensure their safety.<\/span><\/p>\n 4.16. Accommodation with animals is possible by prior agreement and in certain room categories. Additional conditions and surcharges are specified when booking. The guest is fully responsible for any damage or violation of cleanliness. The guest is obliged to ensure proper care for the animal and not leave it unattended in the room. The animal must not create noise, discomfort or pose a threat to other guests.\u00a0<\/span><\/p>\n 4.17. Pets are not allowed in: catering establishments (Gourmet Hall, Rikka Caf\u00e9, Lugosh restaurant and other food courts), SPA areas, swimming pools and thermal zone. In case of violation of the rules of accommodation with animals, the administration reserves the right to terminate the guest's stay without compensation.<\/span><\/p>\n 5. \u0412\u0430\u0440\u0442\u0456\u0441\u0442\u044c \u0442\u0430 \u0431\u0440\u043e\u043d\u044e\u0432\u0430\u043d\u043d\u044f \u043f\u043e\u0441\u043b\u0443\u0433<\/strong><\/p>\n 5.1. The cost of services is determined by the Hotel on the website and\/or in offers on social networks and\/or at the reception desk and is paid by the User in national currency based on the invoice issued by the Hotel based on the results of booking processing.<\/span><\/p>\n 5.2. The cost of services is a dynamic price, the hotel reserves the right to adjust the cost of services. The provision of services is carried out on the terms of 100% prepayment - as a guaranteed reservation, which is not subject to adjustment, and\/or prepayment in the amount of 50% (depending on the tariff conditions) for the entire period of stay, where the final payment will be made at the prices on the date of settlement of the stay.<\/span><\/p>\n 5.3. The cost of temporary accommodation services includes services according to the order selected during booking. Additional services are paid for by the User separately.<\/span><\/p>\n 5.4. Ordering (booking) of Hotel services is carried out by the User sending an order for booking Hotel services via the website, at the reception desk, by telephone, and\/or via messenger (Telegram; Viber) indicating the period of stay, date and time of arrival and departure, number of places and rooms, room category, surname and initials of the User and other Users, number of children and their age, extra beds, etc.<\/span><\/p>\n 5.5. After receiving an order to book services, the Hotel sends the User an invoice for payment via messenger or e-mail or issues it at the reception desk indicating the cost of the booked services and\/or generates the cost of the Hotel's services to be paid by the User using the Hotel's website software.<\/span><\/p>\n 5.6. The User, within 24 (twenty-four) hours from the moment the Hotel provides the invoice in the messenger and\/or by e-mail and\/or forms the cost of services on the website https:\/\/rikka-khust.com, must pay the amount of money for the entire period of stay by bank transfer or in cash, or using payment cards using the payment system.<\/span><\/p>\n 5.7. The User has the right to pay for the booked services through the Hotel's website. In this case, payment is made in the amount of 50% for the entire period of stay, and the rest is paid by the User at the reception desk on the day of registration.<\/span><\/p>\n 5.8. After the funds are credited to the Hotel's current account, the latter provides the User with a confirmation of the reservation.<\/span><\/p>\n 5.9. Early registration of Users is possible only if it is provided for in the order and is subject to additional payment in accordance with the procedure provided for in this agreement.<\/span><\/p>\n 5.10. Early check-in and late check-out (evacuation) is an additional service that is paid for taking into account the selected room category in accordance with the prices\/tariffs indicated on the website and\/or in offers on social networks and\/or at the reception desk on the day of the User's registration.\u00a0<\/span><\/p>\n 5.11. Cost of early check-in\/late check-out:<\/span><\/p>\n 5.11.1. The cost of early check-in (before 12:00) is:<\/span><\/p>\n Breakfast is included in the early check-in price.<\/span><\/p>\n 5.11.2. The cost of late check-out is:<\/span><\/p>\n 5.12. In the event of the User's departure before the scheduled departure date, the Hotel does not refund the reservation deposit specified in the order.<\/span><\/p>\n 5.13. If the User stayed at the Hotel for less than one (1) billing day, he\/she pays the cost of his\/her room\/rooms for one (1) billing day.<\/span><\/p>\n 5.14. The User may change the registration date once, but no later than 3 (three) calendar days before the registration date if the Hotel has a free room\/rooms of the category selected by the User on the date of the transfer of the registration date. In this case, changing the registration date to a new date can be done exclusively at the current rate for the new date of registration.<\/span><\/p>\n 5.15. In case of cancellation of the service reservation within 14 (fourteen) calendar days, 100% of the cost of the reserved room\/rooms will be refunded.<\/span><\/p>\n In case of cancellation of the service reservation within 13 (thirteen) \u2013 7 (seven) calendar days, 50% of the cost of the reserved room\/rooms will be refunded.<\/span><\/p>\n In case of cancellation of the service reservation less than 7 (seven) calendar days before check-in and in case of non-arrival of the User, the Hotel does not refund the amount of the prepayment made for the reservation of the room\/rooms and it is considered a penalty charged in favor of the Hotel.<\/span><\/p>\n In case of cancellation of the reservation of hot\/special rates services - the Hotel does not refund the amount of the prepayment made for the reservation of the room\/rooms and it is considered a penalty charged in favor of the Hotel.<\/span><\/p>\n In case of serious, documented special circumstances, the Hotel may issue a refund, deducting the cost of 1 night.<\/span><\/p>\n 5.16. All promotional rates of the Hotel paid by the User are not subject to refund to the User regardless of whether the Customer has used such services or not. In the event of any force majeure circumstances, including, but not limited to, the escalation of any military actions in the territory of the Transcarpathian region or neighboring regions, which may affect the possibility of providing services by the Hotel, at the time of the User's stay\/stay on the territory of the Hotel or before the day of the User's registration or at any time after the day of the User's registration - the cost of providing services by the Hotel that was paid by the User is not subject to refund by the Hotel.<\/span><\/p>\n\n
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